FAQ
Ordering and Shipping
Where are you located?
Our first retail store is at the Ground Floor of SM North Edsa, Quezon City.
What are your payment methods?
We offer secured credit card transactions via PayPal
Can I make changes to my order or shipping address?
Please email us at hello@gabbiejewelry.com within 24 hours after placing your order and we can make the modifications for you!
When will you ship my order?
Orders are shipped after 1 business day. For all orders made over the weekend, processing is on Monday and shipments are on Tuesday.
How long will it take for my order to arrive?
We want your jewelry to get to you as soon as possible, but please allow 2-5 business days for them to arrive!
Do you accept returns or exchanges?
Yes, we want you to love your Gabbie Jewelry! If for any reason you're not completely satisfied with your purchase, we accept returns or exchanges for unused or unworn items within 30 days of delivery. Please refer to our Return Policy for more details on eligibility and instructions.
How can I contact Gabbie Jewelry's customer service team?
We're here to assist you! If you have any questions, concerns, or inquiries about your order or our products, please don't hesitate to reach out to our team. You can contact us via email at hello@gabbiejewelry.com, or on Instagram @gabbiejewelry
About the jewelry
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What materials are Gabbie Jewelry pieces made of?
Gabbie Jewelry pieces are crafted with high-quality stainless steel plated with 18k gold PVD, ensuring durability, hypoallergenic properties, and a radiant finish.
How should I care for my Gabbie Jewelry pieces?
To keep your Gabbie Jewelry pieces looking their best, we recommend avoiding exposure to harsh chemicals like perfumes. When not in use, store your pieces in a cool, dry place and if needed, clean them gently with a soft cloth.
Get in touch
Have questions about your order, or a general enquiry?
